Wormald remains committed to supporting the health and safety of staff, customers, suppliers and the community during COVID-19
As a provider of essential fire and security protection services, Wormald has implemented a ‘Zero Harm’ strategy to ensure its safe work practices are enforced Australia-wide. These practices are in line with the control measures established by the Federal Department of Health with risk assessment plans reviewed and updated regularly in line with changing circumstances.
Wormald has taken proactive steps and precautions to minimise risks and has modified its processes and protocols to help the business continue to service its customers during these unprecedented times. These measures include enforcing social distancing, wearing personal protective equipment (PPE), supporting remote working arrangements for office staff wherever feasible, minimising face-to-face contact by using conferencing technology, and restricting non-essential travel including respecting state border restrictions.
As an organisation entrusted to delivering essential fire and security protection services for businesses and communities considered at higher risk of contracting coronavirus, including hospitals and aged care facilities, Wormald has also implemented enhanced risk assessment protocols. This includes regularly cleaning and sanitising ‘high touch’ areas, reducing the need to touch door handles, and promoting increased personal hygiene standards including use of hand sanitisers and P2/N95 face masks as required, especially in high risk environments.
Wormald’s customer service etiquette is of paramount importance, with a commitment to working closely together to provide a continuity of services with safety at the forefront of the business. More than 35 locations and 1000+ employees across the country are working under Wormald’s ‘Zero Harm’ policy, which is in place to ensure our services can be relied upon during this critical time.