Customer Service Officers / Administrators

Brand – Wormald | Homebush West, NSW| Full Time

Join our vibrant team at the forefront of customer satisfaction!  Exciting opportunities await in our Customer Service Team for individuals who are passionate about delivering top-notch service.  If you thrive in a dynamic environments and love connecting with people, we have the perfect roles for you.  As a valued member of our team, you’ll engage in a variety of tasks including:

• Managing inbound calls with professionalism and efficiency
• Handling inquiries and resolving issues promptly and courteously
• Managing a shared mailbox to ensure timely responses and follow-ups
• Facilitating customer requirements through customer’s Portal
• Processing data accurately, including invoicing and purchase orders
• Logging service calls and co-ordinating timely resolutions
• Contributing innovative ideas to enhance customer service strategies
• Maintaining accurate records and documentation of interactions

Step into a fulfilling career where you’ll make a difference every day.  Apply now and be part of something exceptional!

This is a fantastic opportunity if you are currently in an administration role looking to further your career within the fire industry. Comprehensive training will be provided to successful candidate along with a competitive salary for the right candidate depending on their skill set and experience.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

You must have the right to live and work in Australia to be considered for this opportunity.

To apply, please complete the form below.