Senior Account Manager
Brand – Wormald | Homebush West, NSW | Full Time
Wormald is excited to announce an opportunity for a motivated and experienced Senior Account Manager to join our dynamic team based at Homebush West.
- Competitive remuneration + incentives
- Great benefits including motor vehicle allowance + super + uniform + mobile phone
- Friendly team environment with professional development opportunities
- Leading fire protection company, with well-established brand and national footprint
About the Company
At Wormald, we have been at the forefront of fire protection since 1889. As a leading provider of fire protection solutions, we proudly uphold a long-standing reputation for excellence and a well-established brand. Our expertise lies in the design, installation, and servicing of fire protection systems, with a strong focus on service and maintenance across diverse sites. Join us and be part of a trusted industry leader dedicated to protecting life and property.
About the Role
Due to rapid growth in our Sydney operations, we are looking for a driven, motivated Senior Account Manager who wants to learn, earn, and progress. This Account Management role is perfect for someone who’s hungry to level-up, wants hands-on experience, freedom of movement, strong mentoring, and a clear pathway for progression.
You’ll manage your own account portfolio, build relationships, chase opportunities, and be rewarded for results. If you thrive on generating new business, delivering exceptional customer service and would like to see your effort turned into income and career growth, this role is for you.
Your most important Fire product is FST (Fire Systems Testing) which includes fire alarm systems, sprinkler systems, EWIS, fire doors, emergency lighting and portable fire equipment. Initially your role will be to understand the needs of your customer base, lead and direct any dispute resolution that is required, and then secure business in a valid supply agreement.
Key Responsibilities
- Targeted growth, building strategic relationships and ongoing profitability of our Sydney key accounts.
- Coordinating sales efforts on multiple levels, across our diverse client base to ensure quality service levels are your benchmark.
- Managing contracts through-out their lifecycle, with responsibility for the commercial, operational and relationship aspects of the account portfolio.
- Maintain effective communication with client representatives and stakeholders, providing regular updates and ensuring high levels of customer satisfaction.
- Proactively identify and resolve issues, implementing solutions and improvements to enhance overall operations.
What We Are Looking For
- Previous experience in complex sales/account management.
- Outstanding influencing skills.
- Exceptional interpersonal and customer service skills.
- Strong understanding of Workplace, Health and Safety responsibilities and compliance.
- Exceptional written and verbal communication skills.
- Excellent dispute resolution, problem-solving and critical thinking skills to address and resolve issues effectively.
- Previous experience in selling Fire or Building Services solutions, would be desirable.
What is on Offer for You
- Competitive salary + incentives.
- Great benefits including vehicle allowance, mobile phone, uniform and super.
- A supportive and dynamic team environment with opportunities for career growth and development with a fire industry leader.
We are looking for a person who has experience with complex Sales or Account Management with outstanding influencing, customer service and relationship building skills. If this sounds like you, we would be keen to hear from you.
Wormald recognises that a diverse workforce is essential to our ongoing business success and encourage applications from females, Indigenous & Torres Strait Islander descent and people from diverse backgrounds.
Only successful candidates will be contacted.
March 2026
RR494
